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@@ -170,6 +170,23 @@ defaults write com.microsoft.Powerpoint UseOnlineContent -integer 0
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```
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---
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+### Troubleshoot
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+
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+```
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+How about the Office reset tool linked by sleepy hollow just above your post?
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+Only when the ancient remnants of some installation also removed, it worked.
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+but then I was extra careful. deleted everything with "microsoft", "office" or "365" i found.
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+~/Application Support/
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+~/Preferences/
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+don´t forget ~/Group Containers/UBF8T346G9xxxx
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+then a reboot
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+office package installed
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+another reboot (as i said. I was careful)
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+then installed the 2021 VL serializer
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+now it works!
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+```
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+---
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+
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## Tutorial: Remove Office License and Install a new Office Volume License using Serializer
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### First, log off every account that logs on to Microsoft Word.
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### Second, download this and install it. You won't get any new apps but after running it will clear your Office license. [License Removal Tool](https://go.microsoft.com/fwlink/?linkid=849815)
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༺ Initial H ༻